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<p/><br></br><p><b> Book Synopsis </b></p></br></br><p>How do you</em> like to work? Every generation has its own experiences that uniquely affect its communication preferences, expectations, motivations, and biases. When workers in a multigenerational workforce aren't aware of these challenges, there's breakdown, after breakdown, after breakdown. That's why perspective is king, although often unachievable without a little guidance. Author Carrie Root has long observed how teams work, and often fail to work, together. In The Other Soft Skill</em>, Root gives readers a glimpse into the training she's developed to solve these challenges with generational intelligence, a necessary skill to thrive in today's multigenerational workforce.</p><p/><br></br><p><b> From the Back Cover </b></p></br></br>Praise for <i>The Other Soft Skill</i> <p/><i>The Other Soft Skill</i> is a blueprint for success based on unlocking the power of generational intelligence and shared experience. I highly recommend it.<br>--Mark Koulianos, Executive Director, USF Office of Corporate Training and Professional Education <p/>From the classroom to the boardroom, the techniques in <i>The Other Soft Skill</i> have already changed how I approach generational differences.<br>--James P. Getman, PhD, MBA, Program Director, University of Saint Katherine <p/>This book is essential reading for all who serve as leaders and for all who seek to understand the art and science of effective leadership and followership within a diverse workforce and society.<br>--Vice Admiral Mel Williams, Jr., US Navy (retired), Coauthor, <i>Navigating the Seven Seas</i> <p/>Every leader who wants to improve productivity and communication must read this pioneering book in order to gain a deeper understanding of their teams.<br>--Aránzazu Ascunce, PhD, Educational Developer and Coach, Catholic University of America

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