Facilitation Techniques for Consultants - by Ingrid Bens (Paperback)
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<p/><br></br><p><b> About the Book </b></p></br></br>A primer on core facilitation skills, tools for resolving conflict, making group decisions and guidelines for running effective meetings. The second half of the book features step-by-step instructions for running the most common client dialogues.<p/><br></br><p><b> Book Synopsis </b></p></br></br><p>Consultants spend years developing their expertise in their respective fields, but most never learn to how to facilitate. This is a major skill gap when you consider just how much time expert consultants spend in client meetings.</p> <p>This book aims to close that skill gap by describing the essential facilitation techniques that all expert consultants need to know. This book: </p> <ul> <li>describes the core practices and tools used by facilitators</li> <li>offers guidelines about effective questioning</li> <li>provides a bank of the key questions that consultants typically ask</li> <li>explains five different methods for helping groups make decisions</li> <li>provides instructions for using seven key conflict resolution tools</li> <li>outlines practical ways to ensure that every meeting is truly effective</li> </ul> <p>In addition, this book outlines the essential conversations that all expert consultants need to be able to facilitate. Having a clear step-by-step process takes the stress out of large group meetings and makes them look orderly and well planned.</p> <p>Each of the essential conversations described features instructions for structuring the dialogue and arriving at decisions that everyone can live with. These structured conversations include: </p> <ul> <li>Discovery </li> <li> Environmental Scanning </li> <li> Project Kickoff</li> <li>Vision and Mission </li> <li>Work Planning, Roles and Responsibilities</li> <li>Risk Assessment </li> <li>Stakeholder Analysis </li> <li>Communication Planning</li> <li>Status Update Meeting </li> <li>Creative Thinking </li> <li>Mid-point Check</li> <li>Systematic Problem Solving </li> <li>Constructive Controversy</li> <li>Survey Feedback </li> <li>Interpersonal Issue Resolution</li> <li>Overcoming Resistance </li> <li>Project Retrospective </li> <li>Project Adjournment</li> </ul> <p> </p> <ul> <li> </li> </ul>
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