Business Analysis - 4th Edition by Debra Paul & James Cadle & Malcolm Eva (Paperback)
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<p/><br></br><p><b> About the Book </b></p></br></br>All organisations need to respond to the challenges within the highly competitive global economy; business analysts are at the forefront of these responses. The 4th edition of this bestselling book provides a comprehensive guide for business analysts, encompassing the key concepts, frameworks & techniques needed to provide professional BA services.<p/><br></br><p><b> Book Synopsis </b></p></br></br><p>All organisations need to respond to the challenges within today's highly competitive global economy. Business analysts are at the forefront of these responses, enabling the development of practical, creative and financially sound solutions that address business problems and grasp new opportunities. The fourth edition of this bestselling publication provides comprehensive guidance for business analysts, encompassing the essential concepts, frameworks and techniques needed to provide professional business analysis services. Key topics covered include the strategic context, investigating business situations, managing stakeholders, improving processes and defining requirements. New topics in this edition include the service view of business analysis, the strategic context and enterprise architecture, customer experience analysis and design thinking.</p><p/><br></br><p><b> Review Quotes </b></p></br></br><br><p>Business analysis was something I simply did, rather than thinking of it as a profession; that was until I went to the launch of the first edition of Business Analysis. As the profession of business analysis continues to evolve and adapt to a changing environment, I'm delighted that this 4th edition continues to lead the way. It remains the 'go-to' book and most important guide for professional business analysts. Indispensable and invaluable.<br /> <em>Dylan Jones</em>, <em>Deputy Director, Department for Work and Pensions</em> ------<br /> In its fourth edition, Business Analysis continues to incorporate emerging concepts, clearly presented and easily read, reflecting the evolution of business analysis. It is the benchmark publication for any business analyst, to which readers will continue to return for reference and reassurance.<br /> <em>Mark Wilson</em>, <em>Business Analysis Practice Manager, Allianz Insurance plc</em> -----<br /> This updated edition supports the continued evolution of business analysis and remains the go-to resource for practicing business analysts to turn to throughout their careers. The inclusion of the Business Analysis Service Framework and a wealth of Lean and Agile techniques reflects the customer-centricity of business analysis in today's world.<br /> <em>Michelle Shakesheff</em>, <em>Head of Business Analysis, Close Brothers</em> -------<br /> Business Analysis has long been the key book for every self-respecting business analyst. After six years of excellent service in its third edition, I am delighted that this fourth edition introduces a service framework and has captured advancements such as Agile, SIPOC and Design Thinking whilst maintaining the core integrity of traditional business analysis.<br /> <em>Ian Richards</em>, <em>Director, Business Analysis, Capita</em> -------<br /> The book that no business analyst should be without gets an up to the minute update that maintains its status as the primary reference on Business Analysis for change professionals everywhere. The wealth of material and scope of the updates ensure this edition is an invaluable addition to any business analyst's bookshelf regardless of their experience! I heartily recommend it to anyone wishing to know more about this vital and rewarding role.<br /> <em>David Beckham</em>, <em>Principal Consultant, ChuDo Consulting</em></p><br><p/><br></br><p><b> About the Author </b></p></br></br>Dr Debra Paul is a Chartered Fellow of BCS and is the Managing Director of Assist Knowledge Development Ltd. She is a regular speaker at business analysis conferences, a founder member of the BA Manager Forum and was the chief architect for the BCS Advanced International Diploma in Business Analysis. Debra developed the Business Analysis Service Framework. James Cadle is a Chartered Fellow of BCS and a BCS oral examiner, having worked in business analysis and project management for more than 40 years. As a director of Assist Knowledge Development, he has created and presented a range of courses in his specialist subjects.
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